Everything guests and landlords usually want to know before getting in touch.
For Guests
Staying with us.
How do I book a stay?
Send a booking enquiry with your dates, guest numbers and any requirements. We'll confirm availability and reply with pricing and next steps. There's no online checkout — every stay is arranged personally.
Can I request specific dates or a flexible stay?
Yes. Tell us your preferred dates and how flexible you can be, and we'll work around availability wherever possible.
What is the minimum stay?
It varies by property and season. Share your dates in an enquiry and we'll confirm what's possible.
How does check-in work?
We send full arrival instructions before your stay, including access details and parking. Self check-in is available at most properties.
What's included in the property?
Linen, towels, kitchen essentials, Wi-Fi and everything listed under the property's amenities. Each listing details what you'll find.
Can you accommodate special requirements?
Often, yes — cots, accessibility needs, early arrivals and late departures. Mention it in your enquiry and we'll do our best.
Preparation and presentation, listing and marketing, guest communication and vetting, check-in and check-out, cleaning and linen, routine maintenance coordination and regular reporting.
How does guaranteed rental income work?
We agree a fixed monthly rent with you in advance and pay it on schedule regardless of occupancy. The letting risk sits with us.
Could my income increase?
In some cases a well-run short-term arrangement can achieve more than a standard long let. We'll give you an honest assessment of your specific property rather than a headline figure.
What kind of properties do you take on?
Well-located homes and apartments in good condition that suit short-term stays. We're selective, because we manage every property ourselves.
How do I submit my property?
Use our property submission form. Every submission is reviewed by our team — submitting does not publish your property, and there's no obligation.
What happens at the free consultation?
A thirty-minute conversation about your property, the likely returns, how we'd manage it and the terms. No pressure and no cost.
Who handles maintenance and damage?
We coordinate day-to-day maintenance and cleaning, and inspect between stays. Anything structural or beyond the agreed scope is discussed with you directly.
